AloeGlows Policies
We offer FREE delivery on orders above GHS500. Just choose a specific delivery date & time that suits you.
Delivery and Return Policies
Welcome to Aloe Glows, your trusted destination for premium beauty and health products. At https://aloeglows.com, we offer a curated selection of high-quality products sourced from Forever Living Ghana and Real Gold 24k Company. Our mission is to help you look and feel your best by providing exceptional products and outstanding service. With delivery points in Accra, Kumasi, and Tamale, and a commitment to 1-2 days nationwide delivery, we ensure a seamless shopping experience for all our customers.
We pride ourselves on transparency, customer satisfaction, and convenience. Explore our website to discover a variety of products tailored to meet your beauty and health needs. Thank you for choosing Aloe Glows—where beauty meets health!
- Delivery Timeframe: We offer a fast and reliable 1-2 days nationwide delivery service from our delivery points in Accra, Kumasi, and Tamale.
- Delivery Charges: Delivery costs vary based on location and will be communicated clearly at checkout. For specific delivery queries, reach out to us at aloeglows@gmail.com or +233 53 700 2277.
- Returns: Products may be returned within 7 days of delivery if they are in their original condition, unopened, and unused. Customers are responsible for return shipping costs unless the product is defective or incorrect.
- Refunds: Refunds attract a 10% deduction from the amount paid to cover administrative costs. Refunds are processed within 5-7 business days after the returned item is received and verified.
How It Works
1. Order the Product and Specify the Delivery Method
2. You Will Receive an Order Confirmation Message
3. Wait for Your Order to Arrive
4. Pick up Your Order at Your Doorstep
Privacy Policies
At Aloe Glows, accessible at https://aloeglows.com, we value your privacy and are committed to protecting your personal information. These policies outlines how we collect, use, and safeguard your data when you interact with our website and services.
Information We Collect: We collect personal information such as your name, contact details, delivery address, and purchase details when you place an order. Payment details are processed securely through mobile money services, and we do not store sensitive payment information.
Use of Information: Your information is used to process and deliver your orders, communicate updates, and improve our services. Additionally, we may use your data to send promotional offers if you opt-in for marketing communications. We do not sell or share your personal data with third parties.
Data Security: We employ industry-standard measures such as encryption and secure servers to protect your information from unauthorized access, loss, or misuse.
Contact: If you have questions or concerns about your data, please contact us via email at aloeglows@gmail.com.
Terms of Service
Welcome to Aloe Glows. By accessing and using our website at https://aloeglows.com, you agree to the following terms:
Eligibility: You must be at least 18 years old or have parental consent to use our services. By placing an order, you confirm that you meet this requirement.
Orders: Orders are processed once payment is received. It is your responsibility to provide accurate contact details and delivery information to avoid delays.
Product Availability: All products are subject to availability. In the event a product is out of stock, we will notify you promptly and provide alternatives or a refund.
Liability: Aloe Glows is not liable for delays caused by unforeseen circumstances, such as natural disasters, or third-party carriers. However, we will do our best to ensure timely delivery.
Payment Policies
- Payment Methods: Payments are currently accepted through mobile money only, ensuring a convenient and secure transaction process.
- Account Details: All payments should be made to the mobile money account bearing the name Ibrahim Abdul Basit, Account Number: 0247102228.
- Payment Confirmation: Ensure you receive a payment confirmation after completing your transaction. For payment-related inquiries, contact us at sales@aloeglows.com or call 053 700 2277.
FAQs
You can browse our products, add your desired items to the cart, and proceed to checkout. Follow the prompts to complete your purchase.
Yes, we offer nationwide delivery within Ghana. Delivery timeframes are 1-2 days.
Please contact us immediately at aloeglows@gmail.com or +233 537 002 277. Include photos of the damaged product, and we will assist with a replacement or refund.
Orders can be cancelled before they are dispatched. Contact us as soon as possible at aloeglows@gmail.com to request cancellation. Cancellation can not be done if the product is already in transit.
You will receive a tracking number via email or SMS once your order is shipped. Use the provided tracking link to monitor your delivery status.
Refunds are available if the product is returned in its original condition within 7 days of delivery. Note that a 10% deduction applies to all refunds.
You can reach us via:
Hotline: +233 537 002 277
Phone: +233 20 720 7709
Email: aloeglows@gmail.com or sales@aloeglows.com
